Nan Nguyen

Product Designer
Montréal, CA.

About

Bringing professional design experience of over 10 years. I desire to contribute my talents in creativity, and my detail-oriented and collaborative nature to design products that help individuals and businesses improve their productivity. View my portfolio to learn more about me.

Work

Silver Audio
|

Product Designer

Highlights

Co-led new product development of a web-based collaboration tool for the audio industry

Conducted bi-weekly stakeholder interviews with product owner to understand business goals

Designed user flows to clarify primary app tasks, enabled stakeholders to align on main features

Advanced the app to a proof-of-concept, shipped high-fidelity mockups to facilitate user testing

Daily communications, ensured understanding between technical & non-technical stakeholders

Conducted usability testing on a frequent basis to validate features and designs

Syntronic
|

UX/UI Designer

Highlights

Led the design for a digital transformation of a sterilisation business

Launched pilot app for 11 global sites, marking a significant step in digital transformation

Collaborated daily with engineers and product managers to develop new platform from scratch

Conducted user interviews and gained insights into pain points, tailoring design improvements

Brainstormed solutions with stakeholders, ensuring designs met project requirements

Created wireframes and final designs in Figma, drove project vision from concept to execution

Daily communications with stakeholders to align requirements and navigate tech challenges

Conducted bi-weekly design reviews, integrated stakeholder feedback to refine features

Optimised designs based on feedback across disciplines to meet stakeholder needs

Rockport Networks
|

UI Designer

Highlights

Performed detailed design audits on the app to enhance UX, and to identify and fix bugs

Initiated development of the design system, improving general design consistency

Led the design of new features, collaborating with engineers to ensure technical feasibility

Designed Alarm Inspector, improving diagnostic speed for network technicians

Conference Board of Canada
|

UX/UI Designer

Highlights

Pioneered the company's first design system, standardised design practices across teams

Designed and implemented landing page templates to optimise design work efficiency

Initiated and implemented documentation processes to capture to improve onboarding

Produced graphics to support social media marketing campaigns

Video and podcast production for multimedia series, maintaining engagement during COVID-19

Volunteer

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UX and Product Design Mentorship

Summary

Taking on a mentorship role with junior and aspiring designers to provide career guidance and insight based on experiences and learnings, to contribute to the design community

Akasha Yoga Montreal / Luna Yoga
|

Receptionist

Summary

Reception duties and maintain organisation and cleanliness of yoga studio; assist instructors with various tasks before and after classes such as communications with students and equipment handling

Otakuthon
|

Administrative Management, Volunteer Ops

Summary

Managed schedules and staff volunteers during extremely busy times of the convention at the annual 60,000-patron event, innovating on methods to improve process efficiency

Ottawa International Animation Festival
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Team Lead Volunteer Coordinator

Summary

Supported volunteers during shifts for an internationally renowned event in the animation industry; ensuring sufficient volunteers and physical positions are occupied; provide breaks when necessary

Education

Carleton University

Bachelor's Degree

IT

Algonquin College

Advanced Diploma

Media & Design

Grade: 10(12-point scale)

Courses

Interactive Multimedia & Design

YES Montreal

French Language for the Workforce

Grade: débutante haute

Languages

English

Native, fluent

Français

Débutante-intermédiaire

Skills

UX design mockups
Design systems
Tokens and variables
Wireframes
User interviews
Design QA/audits
Accessibility, WCAG
Web design
Adobe Creative Suite
Figma, FigJam
Collaborative
Communication
HTML, CSS, JavaScript
PHP, C#
Atlassian, Azure DevOps
Storybook